Sri Lavanya Sajja, Vallem Ranadheer Reddy and G. Anjali |
Computer Science and Engg., Malla Reddy Engineering College for Women, Hyderabad, Telangana, India.
Abstract
Civic Connect AI is an ingenious AI-powered platform that seeks to revolutionize civic engagement and municipal service delivery. Civic Connect AI, which combines state-of-the-art technologies such as computer vision, machine learning, and conversational AI, facilitates citizens’ reporting of civic issues by integrating voice-to-text, multilingual support, and intelligent photo classification. Government agencies benefit from predictive analytics for maintenance forecasting, automated issue routing, and real-time performance dashboards. This comprehensive approach streamlines communication, speeds up problem solving by up to 80%, and significantly increases administrative effectiveness and citizen satisfaction. Unlike traditional methods, Civic Connect AI offers transparency, proactive insights, and scalable solutions, marking a revolutionary step toward smarter, more responsive cities.
Keywords: Artificial Intelligence (AI), Automated routing, Civic engagement, Computer vision, Conversational AI, Machine Learning (ML), Multilingual support, Municipal services, Predictive analytics
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