A study on the Influence of Emotional Intelligence on Self Monitoring using Structural Equation Modeling

Abstract

Self Monitoring is an ability to consciously observe and regulate one’s own behaviour Incorporating Self Monitoring in today’s research and practice is beginning to yield a better understanding of how organizational processes are substantially affected by individual issues of how they are seen by others. Especially in service industries, the effect of outcome of interactions of the employees with the clients is an inevitable part of portraying their identity. Most of the actions in the service industry having a legal importance, it is highly essential that controlled image presentation should not cause any deceptions. Hence, It is essential that the employees should know how they present themselves and able to use self monitoring in the best way possible by them. There are two approaches to the measurement of Emotional Intelligence: as a mental ability or as a personality trait. Emotional Intelligence is the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions effectively in ourselves and others. Owing to the paucity of research in this area and the growing demands of the service industry for strategies to excel over each other, the researcher seeks to understand the dynamics of self monitoring in improving the effectiveness of organizations and also how Emotional intelligence affects the same. Key words: Self Monitoring, Emotional Intelligence, Structural Equation Modeling

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