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Displaying the Gender Differences in Students Satisfaction with Library Resources in Higher Educational Institutions

Journal of Applied Information Science

Volume 11 Issue 2

Published: 2023
Author(s) Name: Sumaira Jabeen Baba, Shabir Ahmad Ganaie and Ubaid Ullah Shah | Author(s) Affiliation: DLIS, University of Kashmir, Srinagar, Jammu and Kashmir, India.
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Abstract

The focus of the study is to examine the level of satisfaction among students with the library resources (sources of information, facilities and services available) in their respective institutions (academic). For this purpose, comparative analysis (in terms of gender) has been done to find out the difference in the satisfaction level among students. Questionnaire used as an instrument for data collection, from 559 respondents (students). Findings of the study indicate, there is a reasonable level of satisfaction towards the resources (sources, facilities and services) offered to the students, in the academic libraries (that have been surveyed). In addition, results of this study are important for stakeholders (authorities) at higher educational level (the university/college levels). As, it draws attention towards user satisfaction and points out, efforts should be taken by academic institutions to enhance the guidance, quality as well quantity of library resources offered to the students.

Keywords: Gender, Library, Satisfaction, Services, Sources.

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