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Hotel Industry - Romancing the Technological Way

KIMI Hospitality Research Journal

Volume 3 Issue 1

Published: 2018
Author(s) Name: Urvashi Yashroy | Author(s) Affiliation: Director, Tuli College of Hotel Management, Nagpur, Maharashtra, India.
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Abstract

Once long ago, hotels, motels and other hospitality businesses occupied a fairly simple space in people’s lives - they were a place for guests to lay their heads away from home. But anyone who’s spent time in the hospitality industry in the last several years knows that the role of technology in hospitality businesses has drastically expanded. In many cases, they’re becoming hubs of activity unto themselves. Most of this activity relies directly or indirectly on technology, making IT more important to hotel operations and the guest experience than ever before. So we’re here to explore top communication technology trends in hospitality today. Check them out. Think about which ones make sense for your business. And if you see an opportunity, you can get out in front and begin planning accordingly. After all, in life “Everything is fair in love and war” Same way in hospitality, “Every advantage counts.” Many such technological changes now dance on guest’s fingers. LET’S start with a few.

Keywords: Hotel Industry, Technology

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