A Research Study on Importance of Soft Skills Hospitality Industry - A Students Perception
Published: 2022
Author(s) Name: Pooja Bhonsle |
Author(s) Affiliation: Neville Wadia Institute of Management Studies and Research, Pune, Maharashtra, India.
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Abstract
The primary goal is to highlight the value of soft skills for students who want to work in the hospitality sector as a career. The hospitality sector is always in need of individuals who can ensure the comfort and happiness of their clients or guests. The development of soft skills can give employees in this business a foundation to manage their work and foster their creativity while carrying out their duties. For employees working in
this industry, it can be fairly challenging to remain
composed and operate under pressure. The distinction
between the many soft skills required to develop a
hotel professional is based on the significance of these soft talents, as well as the techniques or approaches to developing soft skills. The hospitality business employs a lot of skilled and semi-skilled people, so its important for semi-skilled workers to learn soft skills.
Keywords: Soft Skills, Hospitality Industry, Students
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