An Empirical Research Investigating the Hospitality Students Perceptions towards Hospitality Internships Programme in India

Abstract

Up to date skill and knowledge are very important for the students of hospitality. Training plays a significant role in the field of hospitality, it helps individuals to increase their competencies, skill and field related newest knowledge and it is an on-going process. Industrial training would helpful for the hospitality students, to get acquainted with what they did in their professional institutes and to get practical exposure and knowledge. The study is aimed to analyze the perceptions of hospitality students about their industrial training. Data collected from hotel management students from Kurukshetra, Panipat and Rohtak city of various hotel management colleges who have successfully completed their industrial training. The aim of this paper is to examine the expectations and perceptions of students toward their industrial training experience. A questionnaire was sent to 100 final year bachelors of hotel management students, who have completed 22 weeks of industrial training in various 5 star, 4 star and three star hotels of the country, out of which 70 usable questionnaires were returned. Statistical techniques including gap analysis were used to analyze the data collected from the respondents. Based on the findings of the study, suggestions were provided to make the training experience more meaningful by improving the overall quality of the training program for the benefit of both the industry and students. The research study further, suggest that colleges of hospitality keep in contact with the hotels as well as with the industrial trainees so that any kind of problem could be solved.

Keywords: Hospitality Industry, Industrial Training, Perception, Expectation, Training Experience and Gap Analysis

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