Modern Innovation Strategy in the Hotel Sector
Published: 2023
Author(s) Name: Soumyadeep Roy |
Author(s) Affiliation: Amity School of Hospitality Management, Amity University Kolkata, West Bengal, India.
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Abstract
One of the economic engines of the world is the leisure and hospitality sector. The industry’s rapid embrace of new technology in recent years has significantly changed the manner that Both giving and receiving services. This study examines examine some of the most cutting-edge technology available today employed in the hotel sector and their working conditions boosting visitor experiences and transforming the hospitality platform for services. We also think about some possible futures. We might anticipate hospitality services as the Internet of IoT technology is continually developing. We continue to debate Several major obstacles must be overcome in order to implement a long-term, future-proof hospitality solution industry. Because the hospitality sector is very competitive and those who do not adapt are left behind, it is crucial to not only stay on top of the most recent technological advances but also to change with the times. In the context of COVID, keeping an eye on the pulse is especially crucial because consumer expectations and requirements are always changing.
Keywords: Hospitality, Technology, Internet, Trend, Experience
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