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To Study the Relationship between Ergonomics & Efficiency of the Housekeeping Employees at Workplace

ATITHYA: A Journal of Hospitality

Volume 2 Issue 1

Published: 2016
Author(s) Name: Sarika Joshi | Author(s) Affiliation: Assistant Professor, AISSMS’s College of HMCT, Pune, Maharashtra, India
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Abstract

Housekeeping is a very physically demanding job that includes many tasks. Evaluating the housekeeping services, one finds that many of the tasks are repetitive in nature such as bed making, buffing, and vacuuming, emptying garbage, tidying, dusting and cleaning floors. Housekeeping room attendants are required to carry or move tons of trash and used linen every day and it is easy to see that many of the injury types are directly related to the tasks performed in housekeeping operations. Ergonomics is the practice of designing equipment and works tasks to suit to the capability of the worker. It would definitely reduce the risk of musculo-skeletal disorders to the housekeeping staff. The primary goal of this research work was to study, the awareness about the Ergonomics in the current hotels and its direct relationship with the efficiency of the housekeeping staff. The study was carried out on the basis of evaluating the awareness, the application and the effects of Ergonomics in the housekeeping department. The overall conclusion of presented studies is that housekeeping job consists of tasks which may easily lead to muscular injuries which effect on the efficiency of the housekeeping staff. The hotels can make combine efforts to consider ergonomics principles in their work environment to suit the working conditions of the housekeeping staff.

Keywords: Housekeeping, Ergonomics, Musculoskeletal Disorders

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