Leadership Styles Among Store Managers in the Casual Dining Restaurant

Abstract

Leadership entails the ability to rise higher, in a group towards achieving given goals or a vision that is set. The style of leadership has a strong influence on the rate of employee turnover in any organization. The human resource management concept has inevitably taken over from the traditional idea of personal administration. The study aims to determine the leadership styles among store managers in a casual dining restaurant. The result of this study will be the basis for a best recommendation. A descriptive method of research design was used in this study. Quantitative analysis will be used to determine the leadership styles of the store managers in a casual dining restaurant, adopted questionnaires was administered to the 100 respondents. It was revealed that democratic leadership style got the highest score with a weighted mean of 3.88 and Std. of 0.32 among other styles. The findings imply that, most of the store managers in the North Park Noodle House restaurant are democratic in their style of leadership. It also implies that democratic leaders can encourage brainstorming and get a wide range of ideas from other members. The study suggested that democratic store managers or leaders must also adopt certain qualities of other leadership styles to continue strong relationship with the team. Qualities such as being willing to change, having a fair mind and being involved in the process. Strong democratic leaders inspire trust and respect among their members to achieve common goal.

Keywords: Managers Leadership Styles, Casual Dining Restaurant, Leadership Quality, Employee Relationship, Store Managers. North Park Noodles

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