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Measuring Service Quality in Restaurants of Jharkhand using DINESERV Model

AVAHAN: A Journal on Hospitality and Tourism

Volume 2 Issue 1

Published: 2014
Author(s) Name: Praveen Srivastava | Author(s) Affiliation: HOD (I/C), Dept of Hotel Mgt. & Catering Tech, Birla Inst. of Tech, Mesra, Ranchi, Jharkhand, India
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