Ensuring Compliance in the Digital Era: A Knowledge-Based Dynamic Capabilities Framework Wheel for Data-Driven Organisations

Abstract

Data-driven organisations are becoming increasingly prevalent, yet the degree to which knowledge-based dynamic capabilities (KBDC) have been explored in conjunction with data governance and compliance remains scarce. While there is ample support for the presence of KBDC within data management and strategy development, data compliance represents a compelling setting, given the increasingly stringent data protection regulations being enforced worldwide. This has led to a distinct lack of prior research exploring the area, especially as previous studies have chosen to focus instead on the data regulations and implications themselves, rather than a standalone theory. We interview 19 data compliance experts across seven countries to explore how KBDC mechanisms can be used to: (i) develop, (ii) establish, and (iii) commit to a data compliance strategy. Through this study, we present a conceptual data compliance strategy framework wheel for data-driven organisations, and discuss the implications for both IS and practice.

Keywords: Data Driven Organisations, Knowledge Based Dynamic Capabilities Theory, Data Compliance, Data Governance

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