Abstract
In today’s digital landscape, digital financial literacy (DFL) has become a critical skill due to the widespread adoption of digital financial services. However, there remains a dearth of research on how demographic factors influence DFL, especially in developing countries like India. Understanding the influence of demographic variables on DFL is critical for evaluating and refining existing policies aimed at promoting digital financial inclusion. This study examines the influence of various demographic factors such as age, gender, marital status, employment class, employment sector, income level and education level on DFL among residents of the National Capital Territory (NCT) of India. The study, which surveyed 499 residents of the NCT, used the Kruskal-Wallis test for independent samples to analyse the data. The results reveal differences in DFL levels depending on age, gender, marital status, employment sector, income level and education. In particular, men, unmarried people, high earners, young adults and employees with a high level of education show a higher DFL level. These findings offer valuable insights for policy makers, financial institutions, and educators to develop interventions tailored to the specific needs of demographic groups to promote digital financial literacy and inclusion across India.
Keywords: Digital Financial Literacy, Age, Gender, Marital Status, Employment Class, Labour Sector, Income Level, Education
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