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International Journal of Hospitality and Tourism Systems

Volume 6 Issue 2

Published: 2013
Locked Subscribed Available for All

Articles

What Curriculum Differences Exist Between Hospitality Programs: A Case Study of Selected Hospitality Programs in the U.S.

Chang Lee   1-11

Bar Service Operation Practices in Indian Hotel Industry: An Investigation of Bar Managers Perceptions

Mohinder C. Dhiman, Abhishek Ghai   12-21

Websites of Hotel Management Institutes (HMIs) in India: An Empirical Study of Central and State Government Institutes

Ashish Dahiya, Shelley Duggal   22-33

Employer Branding and Employee Loyalty in Hotel Industry

Vinay Chauhan, Shilpa Mahajan   34-43

Use of Government Tourism Websites as A Tool for Promoting Tourism

Nitesh Goyal, Sanjeev K. Sharma   44-51

Responsible Tourism Practices in the Cape Town Hotel Sub-sector

Regis Musavengane*, Jacobus Nicolaas Steyn   52-63

An Empirical Study to Link CRM Initiatives with Service Quality Perception, Tourist Satisfaction and Des tination Loyalty

Arup Kumar Baksi, Bivraj Bhusan Parida   64-80

Relationship of Service Quality and Customer Loyalty through the Moderating Effect of Socio Demographic Characteristics

Sher Akbar   81-91

Gap Analysis of Service Quality in Passport Office After Privatization: An Empirical Investigation

Manik Arora, Suvidha Khanna   92-98

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