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Examining the Validity of Organizational Behavior Measurement Scales in the Greek Hospitality Industry

International Journal of Hospitality and Tourism Systems

Volume 18 Issue 1

Published: 2025
Author(s) Name: Angelos Ntalakos, Dimitrios Belias, Athanasios Koustelios, Nikolaos Tsigilis | Author(s) Affiliation: Department of Business Administration, University of Thessaly, Larissa, Geopolis, Greece.
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Abstract

Leadership has been a focal point of academic and practitioner interest for over three decades, with evidence suggesting complex relationships between leadership styles, communication satisfaction, and group dynamics. This study aimed to evaluate the psychometric properties of three measurement instruments for these constructs within the Greek hotel industry. Employing Exploratory Factor Analysis and Cronbach’s Alpha on data collected from 367 Greek hotel employees, the findings supported the reliability and validity of the scales for use in this context.

Keywords: Leadership Styles, Communication Satisfaction, Group Dynamics, Four and Five-Star Hotels, Greek Hotels

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