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Impact of Psycho-Demographic Variables on Organizational Commitment in Banking Sector: A Comparative Study

International Journal of Hospitality and Tourism Systems

Volume 7 Issue 2

Published: 2014
Author(s) Name: Nirmala Chaudhry, Meenu Saini | Author(s) Affiliation: University School of Management, Kurukshetra University, Kurukshetra, Haryana, India.
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Abstract

The paper is a comparative study of organizational commitment of public and private bank employees and it also compare the managers and non-managers. Assessment of Organizational Commitment was done with the help of Organizational Commitment Scale by Allen & Mayer (1990). The obtained data was analyzed through the statistical techniques of Independent t-test and analysis of variance (ANOVA) to meet the objectives of the study. The study indicated that organizational commitment level of SBI, PNB and HDFC (0.70) banks employees is almost same but the organizational commitment level of ICICI bank employees was lower (0.64). On the basis of work experience there was no difference in the organizational commitment level of bank employees of two sectors. Further it was also found that managerial (0.69) and male (0.69) employees have high level of organizational commitment than the non-managerial (0.67) and female (0.66) employees of selected banks.

Keywords: Affective Commitment, Bank Employees, Continuance Commitment, Normative Commitment, Organizational Commitment

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