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Perception of Innovative Technologies and Smart Systems as a Way of Sustainable Urban Tourism

International Journal of Hospitality and Tourism Systems

Volume 16 Issue 4

Published: 2023
Author(s) Name: Daniela Matušíková, Kristína Šambronská | Author(s) Affiliation: Univ. of Prešov, Faculty of Mgt. and Business, Department of Tourism and Hotel Management, Slovakia.
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Abstract

The paper deals with the smart technologies as an inseparable part of modern tourism. Its main aim is to approach the issue of smart cities in connection with the development of tourism. Through the questionnaire research; it examines the connections between satisfaction with information about smart city possibilities and the perception of the level of smart tourism development. On the other hand, it determines the connections in the perception of the development of smart tourism in selected cities in the Slovak Republic. Using Pearson chi-square data test and Cramer´s-V coefficient, in 2 out of 4 cities it was confirmed that perception of the development of smart tourism” could be perceived in a diversified manner due to gender of tourism participants. Spearman´s rank correlation coefficient of the data dominantly confirmed that there is a connection between satisfaction with information about smart city elements and the perception of the level of smart tourism development. Based on these findings, individual cities can adapt tourism products in the future, while also respecting other specificities.

Keywords: Intelligent Technologies, Smart Cities, Smart Tools, Smart Tourism, Tourism Development

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