Knowledge, Skills and Problems of Digital Literacy in Library Use: A Library User Study at Sant Gadge Baba Amravati University, Maharashtra

Abstract

This paper is derived from the doctoral research conducted at Sant Gadge Baba Amravati University in Maharashtra. The primary objective of the study was to assess the digital literacy knowledge and skills of users affiliated with the university. To measure the level of Information and Communication Technology (ICT) literacy, a structured survey was administered. Participants included a diverse group of regular library users, such as undergraduate and postgraduate students, research scholars, teaching faculty, and non-teaching staff. The survey yielded a satisfactory response rate, indicating active engagement among respondents. The results of the study emphasize the growing significance of digital information literacy, particularly in light of the increasing complexity and volume of information available in digital formats (Smith, 2020; Jones & Lee, 2019). The study concludes that consistent efforts, such as awareness campaigns and in-house training programs, are essential to improve the understanding and effective use of electronic and digital resources among library users at the university (Brown, 2021). The findings of the research study show that, due to the complexity and quantity of information available in digital form, digital information literacy has become increasingly important. Finally, it was concluded that, to increase awareness about electronic and digital information resources among the library users of Sant Gadge Baba Amravati University, awareness programmes and in-house training programme should be organized regularly.

Keywords: ICT, Online Resources, Digital Information Literacy, E-Information Literacy, Digital Library Software, In-House Training, etc.

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