Users Satisfaction in IT Based Library Environment: A Case Study of Assam University Law Students
Published: 2019
Author(s) Name: Parimita Bezbaruah, Hirak Jyoti Hazarika |
Author(s) Affiliation: MLIS Student, Department of Library & Information Science, Assam, University Silchar, Assam, India.
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Abstract
In view of the ascent of Information Technology (IT), the topic entitled, “User’s satisfaction in It based library environment: a case study of Assam University Law students” was undertaken for study to ascertain the status of application of Information Technology and the level of user satisfaction in the Assam university. This study covered students and research scholars of law department of Assam university. Main purpose of this study is to know the satisfaction level of library users to IT based library service. This aspect was studied using structured questionnaire and the data recorded through the survey was analysed. Most of the users were satisfied IT based library service but maximum users were not aware about IT knowledge. It is important for the library to develop and update IT service specially websites to provide instant access to current information and resources to the users and organize such as user’s awareness training programme.
Keywords: ICT, Library Environment, Students, User Education
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