Building Resiliency in Employees Using LMX Concept: A Qualitative Study
Published: 2021
Author(s) Name: Ritwik Mishra and Archana Shukla |
Author(s) Affiliation: Department of HR and OB, Indian Institute of Management Lucknow, Uttar Pradesh
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Abstract
The events in 2020 have steadfastly
established resilience as
an important attribute for employees.
Leaders and their leadership
styles played a significant
role in supporting and guiding
employees through these events.
Through this study, we present a
mechanism by which team leaders
and team members can enhance
the quality of their relationships
and therefore build resiliency
in team members. A longitudinal
qualitative study was
conducted with six team leaders
and twenty-two of their direct
reports to identify behavioral
attributes that support building
resiliency. The result ant
grounded theory identified five
behaviors or actions for both
team leaders and team members
that can help build resiliency in
team members.
Keywords: N.A.
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