Development of Managerial Competency Scale: A Telecom Sector Study
Published: 2018
Author(s) Name: Rashmi Vaishya, Sumi Jha and Dinesh Kumar Srivastava |
Author(s) Affiliation: Fellow Student (OB & HR), National Institute of Industrial Engineering (NITIE), Mumbai.
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Abstract
Managerial competencies engender
employees’ effective job performance
and are a great tool for exploring the
unknown potential of employees
through appropriate human resource
practices. Measuring managerial
competencies is a method of knowing
the underlying characteristics of
an employee and its conduciveness
for a particular job. This study develops
a scale to gauge the presence
of managerial competencies in managers
contributing in organizational
growth. Telecom industry was selected
for research and sample identified
was its middle level managers
of whom 108 were studied. Since
these managers liaison between top
and lower level employees, their competencies
define organizations’ success.
The Managerial Competency
Scale measured Analytical Thinking,
Interpersonal Relationship, Decision
Making, Emotion Handling and
Innovativeness.
Keywords: N.A.
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