Emotional Intelligence & Job Performance in Banking & Insurance Sector in India
Published: 2014
Author(s) Name: S C Davar & Narender Singh |
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Abstract
Inadequate evidence with regard to the direct effect of emotional intelligence on job performance has restricted its use as a tool for personnel planning and development. With the help of regression analysis, this study establishes that there is a direct relationship between emotional intelligence and job performance. Therefore, we should restructure our selection procedures in a way that gives due weightage to emotional intelligence while hiring employees. A limitation of this study is that it is confined to banking and insurance sector enterprises of India.
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