Employee Experience: Repainting the Canvas During and Post-pandemic
Published: 2022
Author(s) Name: Ekta Sharma and Sushma Bhalkikar |
Author(s) Affiliation: Amrut Mody School of Management, Ahmedabad University, Ahmedabad, Gujarat.
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Abstract
Pandemic has disrupted the normal
life for everyone. Each of us at the
individual and organizational levels
had to reinvent our ways of
working to adapt to the new normal.
Organizations would have to
find ways to keep going as well as
discover and invent their processes
for sustainable organizational
growth. The current study identifies
the challenges and t he
organization’s initiatives to provide
a positive employee experience
during and after the pandemic. The
study is based on secondary data,
sourced from the websites and annual
reports of five companies
which include Reliance, Infosys,
and Indian Oil Corporation. The
findings show that the role of HR
as a change agent is critical for
transforming the work during and
post-pandemic.
Keywords: N.A.
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