Examining Intercultural Sensitivity in the Indian Context
Published: 2019
Author(s) Name: Ashish Badola and Rakesh K. Agrawal |
Author(s) Affiliation: Department of Human Resource and Organization Behavior at Indian Inst. of Mgt.Kashipur, India.
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Abstract
The purpose of this study is to empirically
examine Chen and
Starosta’s five-factor model of Intercultural
Sensitivity in the Indian
context and assess the factors
that affect Indian’s Intercultural
Sensitivity in a workplace.
In the process the study reproduces
a valid scale. Results indicate
that Chen and Starosta’s fivefactor
model did not fit in the Indian
context. The study proposed
a three-factor model based on 14
of the 24 items Intercultural Sensitivity
Scale (ISS) formulated by
Chen and Starosta. The Indian Intercultural
Sensitivity (IIS) model
proposed as an alternative exhibited
high internal consistency, reliability,
and validity and indicates
better fit with Indian culture.
Keywords: N.A.
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