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Examining Intercultural Sensitivity in the Indian Context

Indian Journal of Industrial Relations

Volume 55 Issue 1

Published: 2019
Author(s) Name: Ashish Badola and Rakesh K. Agrawal | Author(s) Affiliation: Department of Human Resource and Organization Behavior at Indian Inst. of Mgt.Kashipur, India.
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Abstract

The purpose of this study is to empirically examine Chen and Starosta’s five-factor model of Intercultural Sensitivity in the Indian context and assess the factors that affect Indian’s Intercultural Sensitivity in a workplace. In the process the study reproduces a valid scale. Results indicate that Chen and Starosta’s fivefactor model did not fit in the Indian context. The study proposed a three-factor model based on 14 of the 24 items Intercultural Sensitivity Scale (ISS) formulated by Chen and Starosta. The Indian Intercultural Sensitivity (IIS) model proposed as an alternative exhibited high internal consistency, reliability, and validity and indicates better fit with Indian culture.

Keywords: N.A.

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