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From Reactions to Return on Investment: A Study on Training Evaluation Practices

Indian Journal of Industrial Relations

Volume 53 Issue 1

Published: 2017
Author(s) Name: M. Srimannarayana | Author(s) Affiliation: Professor, XLRI, Jamshedpur, Jharkhand, India.
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Abstract

Training evaluation continues to be a challenge for workplace learning and development professionals. Based on the information from 104 organizations across the country, this study explored the training evaluation practices in India. The findings indicated that when compared to the past, significant progress was made at different levels of training evaluation such as reactions, learning, job application, business results and ROI calculation. However, there was a declining trend in the percentage of programs taken up from reactions level to ROI level. Lack of support, resources, time, and cost associated with evaluation, difficulty in accessing right data, and lack of expertise on the part of learning professionals were the main reasons for not evaluating training at higher levels.

Keywords: N.A.

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