HRD Climate in Indian Banks: A Comparison between SBI & KVB
Published: 2014
Author(s) Name: Srinivas Lakkoju |
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Abstract
HRD system in a bank should be capable of aligning employees attitudes, skills and knowledge with the changing nature of work as well as growing expectations of the customers. This paper provides a comparative picture of HRD climate in Indian premier public and private sector commercial banks. Analysis indicates significant HRD climate differences,
particularly concerning HRD mechanisms. Findings suggest banks to regularly conduct and correlate HRD climate and customer satisfaction surveys to improve the quality of HRD climate and thereby services to customers.
The study concludes that HRD climate should be conducive for the development of human resources and imbibe both professional and personal values.
Keywords: N.A.
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