Impact of Gender Sensitive Practices on Job Satisfaction and Stress Levels
Published: 2013
Author(s) Name: Monica Verma, Kanika T. Bhal, Prem Vrat |
Author(s) Affiliation:
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Abstract
The study aimed at assessing the
impact of gender sensitive practices
on job satisfaction and
stress levels of women executives
working in call centers in India.
Data was collected from 302
women executives working in
eight call centers in Delhi,
Gurgaon and Noida. Structural
Equation Modeling through
AMOS (version 16) was used to
test the model fit. It was found
that gender sensitive or family
friendly policies positively impact
on job satisfaction and
negatively affect the stress levels
of women executives which in
turn affect the organizational
commitment and intent to leave.
Keywords: N.A.
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