Job-home Conflict Among Concierges in Indian Hospitality Industry: Gender as a Moderator
Published: 2023
Author(s) Name: Thriveni Kumari K. |
Author(s) Affiliation: Associate Professor, School of Management, Presidency University, Bangalore
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Abstract
Hospitality industry is known for
their extended work hours which
leads to many issues to concierges
such as job- home conflict (JHC).
This study examines the factors influencing job vs. home c onflict
among concierges in Indian hospitality
industry. Data was collected
from 519 concierges working in different hotels in Indi a and was
analysed with factor analysis, correlation,
and hierarchical regression.
Interaction software is applied to know about the gender
moderating effect. The results identified
that there is a significant relationship
between the factors and
job-home conflict. Also, it is observed
that factors differ between
male and female concierges.
Keywords: N.A.
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