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Legitimacy to Employee Voice: Role of Process Intervention

Indian Journal of Industrial Relations

Volume 49 Issue 2

Published: 2013
Author(s) Name: Bhupen Srivastava, Mamta Mohapatra | Author(s) Affiliation: Professors, nternational Management Institute, New Delhi, India.
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Abstract

This paper highlights the role of joint participatory fora in institutionalizing employee voice and in creating a culture of excellence based on shared vision, common values, commitment and competency building. The action research was conducted in a multi-unit public sector undertaking in India. The corporation had set up joint councils at plant, region and national levels a decade ago. It was discovered that the councils had not contributed significantly to the purpose for which they were constituted. Interventions were made with a view to assessing the effectiveness of joint councils as forums for bringing about continuous improvement in performance parameters through employee voice.

Keywords: N.A.

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