Line & HR Conflict: Some Empirical Insights
Published: 2012
Author(s) Name: M. Srimannarayana
Locked
Subscribed
Available for All
Abstract
Human resource management
(HRM) is carried out with the
active involvement of line managers
and HR department in an
organisational context. The
present study aims at assessing
the sources of conflict between
HR department and line managers.
Based on the information
collected from 210 line managers,
the study concludes that promotion
decisions, salary, employee
transfers, managing attrition, and
handling employee grievances
are the top five sources of conflict
between HR department and
the line managers. Overall, it is
observed that there is a moderate
level of conflict between HR
department and line managers.
The study further finds differences
in the sources of conflict
based on nature of business, ownership,
functional areas, and
level of management of line managers.
View PDF