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Organizational Change and Development in Civil Society Organizations (CSOs): HR Perspective on Sustainability and Effectiveness

Indian Journal of Industrial Relations

Volume 61 Issue 1

Published: 2025
Author(s) Name: Aman Borkar and Bibhas Mondal | Author(s) Affiliation: Delhi Skill and Entrepreneurship University.
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Abstract

This paper explores the role of human resources (HR) in managing organizational change within civil society organizations (CSOs), with a focus on strengthening their capacity for adaptation and long-term sustainability. It emphasizes the importance of adopting a change management approach underpinned by organizational development (OD) principles to address the operational and strategic challenges that CSOs face in an evolving social landscape. Using case study methodology, this study involved an in-depth organizational diagnosis of 11 CSOs actively working on Sustainable Development Goals over two weeks. It argues that strong leadership is essential for initiating and guiding change, while stakeholder engagement fosters buying and ensures that the needs of all parties are considered.

Keywords: N.A.

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