Performance Appraisal Fairness & Its Outcomes: A Study of Indian Banks
Published: 2016
Author(s) Name: Arunima Shrivastava & Pooja Purang |
Author(s) Affiliation: IIT Bombay, Powai, Mumbai, Maharashtra, India
Locked
Subscribed
Available for All
Abstract
This study examines fairness perceptions of performance appraisals in the fast changing Indian banking sector. The mediating role of performance appraisal satisfaction on the relationship between justice perceptions and
job satisfaction has been investigated using a cross-sectional study with 340 respondents. The
findings highlight that satisfaction with the appraisal process is guided by perceptions of fairness and this further impacts the job satisfaction. The findings emphasize the importance of employee perceptions and consequent reactions that shape employee outcomes versus the intent and design of HR systems. For ensuring success of the HR systems
organizations need to incorporate regular assessments of employee perceptions and reactions as despite best efforts employee perceptions can vary from management intent.
Keywords: N.A.
View PDF