QCs Effectiveness in Selected Industrial Enterprises in West Bengal
Published: 2011
Author(s) Name: Ranjan Dasgupta
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Abstract
Organizations the world over are
searching for new means for continuous
improvement. One such
search ends in Quality Circles
(QCs). Starting in 1980s, the QC
philosophy has spread throughout
India, especially in the Eastern region
including West Bengal (WB).
The present study finds out the factors
critical and responsible for QCs’
effectiveness in five industrial enterprises
in WB. Both primary and secondary
data were collected during
2004-09 from 236 respondents representing
118 sample QCs. The data
was analyzed by Principal Component
Analysis and Factor Analysis
with relevant validity analysis.
Twenty-three ‘factors’ were extracted
as critical and responsible
for QCs’ effectiveness. The success
and effectiveness measure varies
among the organizations and QCs.
The ‘factors’ would act as the catalysts
of QCs’ effectiveness in any
type of industrial setting.
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