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SARATHI: Factors Fostering Organizational Resilience in Small-Cap IT Companies in India

Indian Journal of Industrial Relations

Volume 58 Issue 2

Published: 2022
Author(s) Name: Neelam Birthare and Shivganesh Bhargava | Author(s) Affiliation: Shailesh J. Mehta School of Management, Indian Institute Technology Bombay, Mumbai.
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Abstract

This study identifies factors that contribute to resilience of small-cap companies that survive in the dynamic and competitive Information Technology sector despite resource constraints and caters to the dearth of studies on everyday organizational resilience. Using interpretivist approach, a qualitative assessment of thirty-three interviews the study identified that small-cap IT companies focus on shared survival, anticipation, retention, adaptation, tolerance, humor, and insights to promote resilience in the organization. These themes are integrated with a tint of Eastern philosophy positioning leadership at the core. Sarathi is a symbolic representation of Lord Krishna, the mythological character from ancient Indian texts representing a mentor, guide-like leader who offers direction and support in difficult times.

Keywords: N.A.

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