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Unlocking the Digital Equation: ICT Usage, Worklife Conflict and Moderating Role of Psychological Detachment in Shaping Life and Job Satisfaction

Indian Journal of Industrial Relations

Volume 61 Issue 1

Published: 2025
Author(s) Name: Munmun Goswami | Author(s) Affiliation: Indian Institute of Management, Raipur India.
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Abstract

This study explores the linking mechanisms and conditional processes underlying the relationship between ICT usage (using devices to connect to and complete office work during non-working hours), work-to-life conflict and overall satisfaction (life, job), and the moderating role of psychological detachment on the above. Data was collected from 201 Indian adults working full-time in ITES companies across India in a multi-phased manner. Data was analyzed using structural equation modeling (SEM). The findings indicate that ICT usage negatively impacts job satisfaction, mediated by work-to-life conflict. Furthermore, psychological detachment is a crucial moderator, influencing the relationship between ICT usage and work-to-life conflict, as well as the link with job satisfaction.

Keywords: N.A.

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