Knowledge Mapping Techniques in Academics Library: Role of Effective Social Media and Web Tools

Abstract

One of the most popular techniques for identifying knowledge in organizations is knowledge mapping. It can help decision makers to better understand the knowledge flow within the organizations. Mapping organizations knowledge, especially in research institutes, has attracted much attention from senior managements in recent years. Libraries, among the most important parts of research institutes, have a significant role in scientific advances. Due to this important role, many knowledge operations take place in collaboration with libraries. All of library transactions including users borrowing and returning logs and also books metadata are recorded in library information systems. Users transaction logs are rich resources to extract information about knowledge operations in an organization. In this paper we propose a new methodology for drawing knowledge map, based on library information system logs. Our proposed looks particularly at the importance of knowledge management for 21st century information professionals, tried to explore the relation of real and virtual world environment which is more reliable for the Knowledge mapping by the help of Social Medias and web tools along with the existed sources.

Keywords: Knowledge Mapping, Web Tools, Social Media, Virtual Environment, Web 2.0, Knowledge Management

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