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The Leading Answerers of Social Q&A Sites: Exploring their Characteristics and Contributions

International Journal of Information Studies and Libraries

Volume 5 Issue 2

Published: 2020
Author(s) Name: Arshia Ayoub, Raashida Amin, Zahid Ashraf Wani | Author(s) Affiliation: Department of Library and Information Science, University of Kashmir, Hazratbal, Jammu & Kashmir, In
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Abstract

There has been an immense growth and success of social Q&A sites; they have become an important venue for individuals to seek information related to their educational as well as personal lives. The success of these sites can be attributed to the fact that people find it more convenient to receive customised answers to their queries, instead of going through long lists of answers provided by search engines. The advancements and popularity of social Q&A sites has attracted attention from the academia and researchers. In this paper, an attempt is made to study the top writers of one such platform. The attributes of these answerers and their contributions to these platforms were studied in order to analyse their characteristics. Further, the types of question for which the answers were furnished by these top writers were also observed, to get an insight into the preference/priority while providing responses on such sites.

Keywords: Social Information Seeking, Social Q&A Sites, Answerers, Libraries, Librarianship

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