Competency-Bsed Corporate e-learning Systems - An Experiment with Outsourcing Firms in aBangalore

Abstract

Corporate e-learning initiatives often appear to have been implemented with too little consideration for organizational issues. The potential benefits of e-learning as a tool for creating organizational competencies are usually not realized to a full extent. The focus of the present paper is on integrating corporate e-learning and competency for the BPO environment. This study reveals many areas of work environment including the number of hours of training, their annual income and demographic details. The research is conducted to address the issues of potential of competency-based corporate e-learning (CbceL). The paper gives a microscopic view of the concept. It presents a birds eye view of how some major IT giants use e-learning. The paper throws light on some important sub-themes like individual psychographics, team psychographics, individual learning style, e-learning platform, team learning style, courses delivered through e-learning and individual and team performance. This paper is an effort to analyze the key issues and important concepts to link performance to CbceL. The study has identified four factors which are statistically significant at 0% level. Factors such as knowledge, 3600 learning with appropriate psychographics and learning style at the individual level.

Keywords: Competency-Based Corporate E-Learning (CbceL), Virtual Organisations (VO), Business Process Outsourcing (BPO), Learning Management Systems (LMS), Human Resource (HR)

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