An Empirical Study about the Leadership Styles and Job Satisfaction Pertaining to the Gramin Dak Sevaks of the Department of Posts Working at Raichur District in Karnataka

Abstract

The Department of Posts, now christened as ‘India Post’ is the largest postal network in the world. The paramount feature of India Post is that most of its post offices and personnel are rendering selfless service in the remote rural areas of the country. The personnel in-charge of the village post offices are known as Gramin Dak Sevaks (GDS) who constitute the majority workforce of the Department. Thus in the present changing world, the Department has to govern these GDS who are pivotal in implementing the programs of the Government. The present study has been undertaken in Raichur district of Karnataka. The objectives of the study are to find out the relationship between transactional and transformational styles of leadership and the Job satisfaction of the GDS. A total of 100 GDS who were selected through purposive sampling method were administered the questionnaire that contained 21 statements overall. Out of the 21 statements, seven statements each were related to job satisfaction, transactional style and transformational styles of leadership. Simple percentage method was used to analyse the secondary data. Karl Pearson’s Correlation test was used to test the hypotheses. On analysis of hypotheses, it was found that both transactional as well as transformational styles of leadership had a positive impact on the job satisfaction of the respondents. However, transformational style of leadership was more significant (p value 0.000) when compared with transactional style of leadership whose p value was 0.166. As such, the department should continue to follow the transformational style of leadership to govern the GDS.

Keywords: Job Satisfaction, Transactional Style of Leadership, Transformational Style of Leadership, Gramin Dak Sevaks, India Post

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