Do Servant Leadership and Mindfulness Affect Work-Life Balance - Exploration from the Service Sector

Abstract

It is vital to have a healthy work-life balance to protect the well-being of employees and to mitigate burnout and sustain engagement. Researchers have identified multiple predictors of work-life balance to enhance employee satisfaction, but the present study explores the interconnected effect of servant leadership and mindfulness on work-life balance of employees. The study surveyed 400 employees serving in the Indian banking and information technology (IT) service sector. The data were analysed using PLS SEM 4, and the bootstrapping method was employed to assess the significance of the relationships across the variables. The findings suggest that the two variables are contributing factors to work-life balance wherein mindfulness exerts a more direct influence, and their implementation together could assist in raising levels of employee satisfaction and productivity. Further, the study carries significant implications for organisations, as it highlights how cultivating servant leadership and mindfulness practices can foster healthier work-life balance, thereby enhancing employee well-being, retention, and sustainable performance. The paper also outlines implications, limitations, and directions for future research.

Keywords: Servant Leadership, Mindfulness, Work-Life Balance, Exploration

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