Exploring to Map Competencies with Specific Application of 7S Model

Abstract

Each firm has a list of competencies required and well-defined roles to perform each task efficiently. Each employee needs different competencies for different roles. If the process of mapping the competencies is not done, organisations will end up in creating human liabilities than the assets which will be catastrophically dysfunctional. The present study helps to analyse effectiveness of competency mapping in Karnataka Agencies, Mangaluru, by identifying the key competencies required for different positions in them. 7S model is applied to explore competency mapping practices of Karnataka Agencies. The competencies that are used to perform a task or job such as technical knowledge, functional information, analytical skills, communication skills, planning and organising skills, interpersonal skills, leadership skills, team building skills, problem solving skills, decision making skills, time management skills. The study revealed that creativity and negotiation skills are the most important key competencies used in Karnataka Agencies.

Keywords: Technical Knowledge, Functional Information, Analytical Skills, Communication Skills, Negotiation Skills

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