Impact of Quality and Quantity of Foodgrains Available Under PDS on Consumers Satisfaction: An Empirical Study of Jammu District of J&K

Abstract

Leadership is a process in which leaders influence the behaviour of employees for achieving the individual goals as well as organisational goals. Organisational success in achieving its goals and objectives depends on the efficiency of leaders and their leadership attributes. The purpose of the present paper is to assess the impact of women leadership behaviour on employees job satisfaction. 195 women executives working in public and private banks along with their 392 immediate employees were contacted in this study. Three personality traits of women leaders namely, communication, emotional intelligence, and self-sacrifice were found to have direct relationships with employees satisfaction. The results showed that communication skills used by women leaders have a stronger impact on employees job satisfaction. This implies that women leaders employ the full range of communication skills and resources to minimise interferences and to create & deliver messages that guide, motivate employees. To enhance satisfaction level of employees, women leaders working in banking sector should enrich their communication mechanisms in such a way that the sharing of expected behaviours among the employees and leaders could be enhanced as per their aspirations and organisational goals, for developing and maintaining work relationship harmony.

Keywords: Leadership, Job Satisfaction, Women Leaders, Emotional Intelligence

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