KLEs Institute of Management Studies and Research, BVB Campus, Vidyanagar, Hubli, Karnataka, India.
Abstract
In the retail industry, the strategic arrangement of products within a store environment significantly influences consumer behaviour
and purchase decisions. Visual merchandising, as a key component of retail strategy, aims to enhance the aesthetic appeal
of store layouts and product displays to attract and engage customers effectively. With the advent of artificial intelligence (AI)
and predictive analytics, retailers now have unprecedented opportunities to optimise visual merchandising layouts based on
data-driven insights. This theoretical article proposes a comprehensive framework for leveraging AI-based predictive analytics
to optimise visual merchandising layouts in retail stores. The proposed framework integrates various theoretical perspectives
from retail management, consumer behaviour and AI technologies. It begins by outlining the fundamental principles of visual
merchandising and its impact on consumer perceptions and behaviours. Subsequently, it discusses the evolving role of AI and
predictive analytics in retailing, highlighting their potential to revolutionise visual merchandising practices. The framework then
delineates the key components of AI-based predictive analytics, including data collection, processing, modelling, and optimisation
algorithms. Furthermore, the article explores the application of machine learning techniques such as clustering, classification and
regression analysis to analyse historical sales data, customer demographics and environmental factors. By harnessing these
insights, retailers can anticipate consumer preferences, optimise product placements and tailor visual merchandising layouts
to maximise sales and enhance customer satisfaction. Additionally, the framework emphasises the importance of continuous
refinement and adaptation of AI models through feedback loops and performance monitoring. Moreover, the theoretical framework
addresses potential challenges and ethical considerations associated with the implementation of AI-based predictive analytics in
visual merchandising, such as data privacy, algorithmic bias and transparency. It underscores the need for retailers to establish
robust governance mechanisms and ethical guidelines to mitigate risks and ensure responsible AI deployment. Overall, this
theoretical article contributes to the academic discourse on the intersection of AI technologies and visual merchandising in
retailing. It provides a conceptual roadmap for researchers and practitioners seeking to harness the power of predictive analytics
to optimise visual merchandising layouts and drive competitive advantage in the dynamic retail landscape.
Keywords: Visual Merchandising, Retail Stores, AI-Based Predictive Analytics, Optimisation, Machine Learning, Consumer Behaviour, Data-Driven Insights, Framework, Ethical Considerations, Competitive Advantage
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