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AI-Based Predictive Analytics for Optimising Visual Merchandising Layouts in Retail Stores: A Theoretical Framework

International Journal of Marketing and Business Communication

Volume 12 Issue 3

Published: 2023
Author(s) Name: Jayadatta S. | Author(s) Affiliation: KLEs Institute of Management Studies and Research, BVB Campus, Vidyanagar, Hubli, Karnataka, India.
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Abstract

In the retail industry, the strategic arrangement of products within a store environment significantly influences consumer behaviour and purchase decisions. Visual merchandising, as a key component of retail strategy, aims to enhance the aesthetic appeal of store layouts and product displays to attract and engage customers effectively. With the advent of artificial intelligence (AI) and predictive analytics, retailers now have unprecedented opportunities to optimise visual merchandising layouts based on data-driven insights. This theoretical article proposes a comprehensive framework for leveraging AI-based predictive analytics to optimise visual merchandising layouts in retail stores. The proposed framework integrates various theoretical perspectives from retail management, consumer behaviour and AI technologies. It begins by outlining the fundamental principles of visual merchandising and its impact on consumer perceptions and behaviours. Subsequently, it discusses the evolving role of AI and predictive analytics in retailing, highlighting their potential to revolutionise visual merchandising practices. The framework then delineates the key components of AI-based predictive analytics, including data collection, processing, modelling, and optimisation algorithms. Furthermore, the article explores the application of machine learning techniques such as clustering, classification and regression analysis to analyse historical sales data, customer demographics and environmental factors. By harnessing these insights, retailers can anticipate consumer preferences, optimise product placements and tailor visual merchandising layouts to maximise sales and enhance customer satisfaction. Additionally, the framework emphasises the importance of continuous refinement and adaptation of AI models through feedback loops and performance monitoring. Moreover, the theoretical framework addresses potential challenges and ethical considerations associated with the implementation of AI-based predictive analytics in visual merchandising, such as data privacy, algorithmic bias and transparency. It underscores the need for retailers to establish robust governance mechanisms and ethical guidelines to mitigate risks and ensure responsible AI deployment. Overall, this theoretical article contributes to the academic discourse on the intersection of AI technologies and visual merchandising in retailing. It provides a conceptual roadmap for researchers and practitioners seeking to harness the power of predictive analytics to optimise visual merchandising layouts and drive competitive advantage in the dynamic retail landscape.

Keywords: Visual Merchandising, Retail Stores, AI-Based Predictive Analytics, Optimisation, Machine Learning, Consumer Behaviour, Data-Driven Insights, Framework, Ethical Considerations, Competitive Advantage

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