Application of the Competency Modeling Approach: Determining the Ideal Profile of the Physiotherapist

Abstract

Human Capital plays an important role in giving a competitive edge to an organization. The development and use of job competencies to select employees who create competitive advantage is an important feature of the human resource paradigm around the world, particularly in the developed world. A competency model is a collection of competencies that together define successful performance in a particular work setting: in this case a large orthopedic hospital. Possession of appropriate competencies by its workers affects organizational performance and provides a competitive advantage. The research called for both qualitative and quantitative methods of data gathering. The main methods used were the historical method and the analytical survey method. In this study, the units of analysis were core or essential competencies and excellence competencies. The paper examines whether the competency modeling approach is a viable approach to identify both the core and exceptional competencies of physiotherapists. A 3-tier system is proposed and the main roles of physiotherapists are displayed diagrammatically: in the form of a relations diagram consisting of interlocking circles. Key Words : Human Capital Competency Models Hospital Management Competitive Advantage

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