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An Empirical Study of New Age Employment in Tour Operations and Allied Areas

International Journal of Tourism and Travel

Volume 8 Issue 1 & 2

Published: 2015
Author(s) Name: Shyju P. J., Rinzing Lama | Author(s) Affiliation:
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Abstract

In this study, the authors makes an attempt to understand the aspirations of the new generation employees in tour operation business and allied areas. It is being attempted with the presumption that the takeover of information technology seeded the concept of micro enterprises in tourism which functions with the business model of low investment and good turnover. The focus was in identifying employee specific factors of encouraging and discouraging in nature in the fast growing tourism sector, especially job attrition and the dynamics of human resource management practices. Factor Analysis, independent sample t-test, multiple regression have been used to establish various relationships. The findings of the study are considered to be relevant since it quantitatively establish the dynamics of employment in tourism in India.

Keywords: Job Attrition, Employment, Job Satisfaction, Human Resource Management

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