Organisation Citizenship Behaviour: A Meta Analytical Approach and its Future Prospects
Published: 2015
Author(s) Name: Harinder Singh and Deepika Gupta |
Author(s) Affiliation: Professor, Dept. of Management Studies, Amritsar College of Engg. & Tech., Amritsar, Punjab, India.
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Abstract
Organisation Citizenship Behaviour has been studied and explored by various researchers from
last two decades. It is presumed as one of the emerging management concept. The main thrust of
this paper is to provide a comprehensive review on organisation citizenship behaviour. In this research
paper, 53 studies have been reviewed to get an understanding of different definitions of OCB, the
various dimensions of OCB and the relationship between OCB and their predictors i.e. organisation
commitment and job satisfaction in order to find their relevance with present scenario. The study
concluded that there is a positive significant relationship between OCB and organisation commitment
and OCB and job satisfaction. The study also support that various facets of job satisfaction are the
factors that mostly influenced three types of commitment. The paper discusses the views, opinions
and findings of different researchers about the same. Finally future directions for the researchers
are discussed.
Keywords: Organisation Citizenship Behaviour, Organisation Commitment, Job Satisfaction.
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