Relational Factors Explaining the Supply Chain Relationship in the Indian Third Party Logistics Industry
Published: 2018
Author(s) Name: Smriti Asthana and Rahul Singh |
Author(s) Affiliation: Assistant Professor, CII School of Logistics, Amity University, Noida, U.P.
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Abstract
The purpose of this study is to empirically investigate the relationship of 3PL service providers
with upstream and downstream supply chain partners. This study of relational factors explains
the supply chain (SC) relationship in Indian Third Party Logistics (3PL) Industry and explores
the factors affecting Relationship Management (RM) between 3PL service providers and their partners.
Through this study the researcher has made an attempt to fill in the gap in the literature by providing
an insight on the business performance measurement and management of logistics outsourcing.
Keywords: Third Party Logistics, Supply Chain Management, Relationship Management, Guanxi, Commitment, Trust.
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