ULAB School of Business, University of Liberal Arts Bangladesh (ULAB), Dhaka, Bangladesh.
Abstract
In the backdrop of role of business in poverty
alleviation, stimulating entrepreneurship by involving
the entrepreneurs in forming their ventures has been
considered fruitful. In doing so, the crucial factor remains
the underlying heterogeneity of entrepreneurs due to their
arrays of business requirements to cater to miscellaneous
market segments and niches. In this context, the first
section delves into the phenomenon of supporting
the diversified start-up entrepreneurs (SEs) with their
intensely different start-up needs, wants and desires, and
focuses on how diversity of entrepreneurship demands
diversified services as well. This leads to the broader
scenario of why and how the entrepreneurship support
centres (ESCs) develop and change keeping pace with
the growing or changing requirements and environments
of the start-up entrepreneurs (SEs). Subsequently, section
one reveals the underlying research question of the study
focusing on the ESCs dealing and configuring with the
heterogeneous start-up entrepreneurs (SEs). The study
aimed at developing a typology on the entrepreneurship
support centres (ESCs) facilitating services for
heterogeneous start-up entrepreneurs (SEs) focusing on
the services of ESCS, particularly from the perspective
of their configurations. In this context, the general
research question explored different configurations of
the entrepreneurship support centres (ESCs) facilitating
services for heterogeneous start-up entrepreneurs (SEs).
Adopting a systematic literature review, section two
critically reviews a number of relevant papers extracted
from the scientific and scholarly databases with regard
to entrepreneurship support. Pinpointing theoretical
perspectives from several contemporary angles, it
reports the state-of-the-art knowledge in supporting
the multifaceted entrepreneurship and dynamic start-up
entrepreneurs. Spanning from the most obvious to the
most cutting-edge ones, this section highlights works on
the following theoretical perspectives: knowledge-based and resource-based views, social capital theory, social
learning theory, theory of planned behaviour, theory
of growth of the firm, Uppsala model of international
entrepreneurship, theory of cultural dimensions, and
market orientation.
The research has been conducted in the context of
Bangladesh due to relevant ground of the study,
furthermore, it is angled from the perspective of BiD
Network Foundation which contributes to sustainable
economic growth in emerging countries through
entrepreneurship. Based on this notion, section three
elaborates the research context where Bangladesh is
an interesting zone for BiD Network and helping the
ESCs and SEs of Bangladesh has turned out to be a
challenge for it. Thereby, in terms of the methodological
aspects of the research, followed by an extensive web
search and other contacts, a number of potential ESCs,
SEs and entrepreneurship consultants in Bangladesh
were selected accordingly. As the nature of the study
is qualitative and the underlying approach is theory
building, thereby case-by-case in-depth interviews were
spotted as the most suitable data collection means. For
the analysis, the raw data have been analysed checking
the interviews and were organised into a tabular study in
a comparative format.
Consequently in section four, the results have been
arranged into parts reflecting upon the research questions
of this study, and critically analysing the results attempting
to answer the research questions chronologically, and
thereby leading to the developed theoretical model.
Based on the local expert advice of the entrepreneurship
support centres (ESCs) and in consultation with the
entrepreneurship consultants (ECs), three groups among
the start-up entrepreneurs (SEs) in Bangladesh were
distinguished: G1 type of young SEs, G2 type of child
SEs, and G3 type of aged SEs. It can be said that although
their needs and requirements revolve around few similar
areas, i.e. funding, networking, training etc., nevertheless the nature of needs for each of the G1 type of young SEs,
G2 type of child SEs, and G3 type of aged SEs are quite
tailor-made depending on their different circumstances
and personal stories. On the other side, considering
the known needs and requirements of the SEs, the
ESCs configure themselves in a number of facets, e.g.
resource configuration, network configuration, training
configuration and structural configuration. The ESCs
have similar configuration themes, and depending
on their personal circumstances and priorities they
differently configure themselves based on the needs and
requirements of the SEs. ESCs also adapt to the SEs in
various means considering the situation of the respective
SEs. Most of the ESCs have agreed upon the need to
provide tailor-made services for the SEs showcasing
their adaptation nature toward the SEs. Followed by the
analysis, the synthesis recollects the emerged patterns
together and incorporates into a theoretical model from
the standpoint of entrepreneurship support.
Finally, section five discusses the key findings of the
research delineating the limitations of the research and
implications for BiD Network and the theory. Based on
the limitations, the results would be more convincing
if other demographic variables including gender and
geography comprising direct rural and peripheral zones
were added to the research together with multiple
and multifaceted data collection methods in addition
to interviews. Particularly considering the added
contribution of the theoretical model, it can be implied
that the needs and requirements of the SEs are fulfilled
when the resources of ESCs are up-scaled accordingly -
which can be propositioned in future researches. For BiD
Network, this model is useful in terms of understanding
of the wants of the different groups, how the wants are to
be met by the prospective services and the consequences
of the desired resources.
To conclude, considering the current scenario of the
entrepreneurship support centres (ESCs) and startup
entrepreneurs (SEs), requirements are prominent
with the SEs and in line with this, ample resources are
lacking with ESCs. The support system which could
help the ESCs become up-scaled and fortified in terms of
growing demands and necessary resources, is going to be
instrumental for the effective entrepreneurship support
configurations of the ESCs.
Keywords: Entrepreneurship Support, Start-up Entrepreneurs, Typology
View PDF