Impact of the COVID-19 Pandemic in the Hospitality Industry - Job Insecurity
Published: 2023
Author(s) Name: Preeti Nagar, Pallavi Mathur |
Author(s) Affiliation: Bhartiya Skill Development University, Jaipur, Rajasthan, India.
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Abstract
Click Here:Access Full TextThe COVID-19 epidemic sparked a global economic crisis with long-term ramifications, including almost every facet of life. The study’s first step is to predict the impact of the COVID-19 epidemic on the Indian hotel sector and to interpret the turnover intentions of top-level, middle-level, and lower-level employees. The data collected from 378 hospitality staff between top, middle and lower-level staff from India indicated that due to the COVID-19 pandemic, job insecurity at the top-level is positively related and turnover intention is high, while at the middle-level and lower-level, the turnover intention is less due to concern that they are inexperienced & fresher, that they will remain safe in the same organization. Theoretical and practical consequences were debated.
Keywords: Hotel Industry, COVID-19, Employee’s, Turnover Intention
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