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Perceived Performance and Procrastination in Hospitality Industry: Examining the Mediator Role of Work Environment

Journal of Hospitality Application and Research

Volume 13 Issue 2

Published: 2018
Author(s) Name: Sandeep Singh, Ran Singh Dhaliwal | Author(s) Affiliation: Assistant Professor, Punjabi University Regional Centre for IT and Management, Mohali, Punjab, India
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Abstract

To enhance the profitability, organizations must be on the toes to manage the difficulties of steady change and rivalry. The managers and executives are the key elements, who are to streamline the procedure, actualize the constant change projects and screen the assembling productivity of the framework. The past investigations clearly clarified that individual performance was influenced by the different human behaviour components. The goal of the study was to look at the part of the work environment as a mediator between perceived performance and procrastination. Data was gathered from the five distinct urban areas of Punjab (India). A complete consideration has been given to choice of subjects. The sample incorporates managers, executives and supervisors and so forth having the basic leadership energy of concerned division. Correlations were measured by utilizing Karl Pearson’s technique. The mediation, investigation was performed by utilizing Andrew F. Hayes (Process Macro). The aftereffects of relationship investigation delineated that performance; procrastination and work environment were fundamentally associated with each other. Further, then comes about delineating that perceived work environment and procrastination were altogether connected perceived performance of representatives. At long last work environment found a mediator between perceived performance and procrastination behaviour of employees.

Keywords: Perceived Performance, Procrastination, Work Environment, Mediation, Hospitality Industry, Travel and Tourism

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